In local government there is a lot of stress on teams to get more done with less. This is also true in private industry, but since local governments literally serve everyone in a community, the pressure to get things done is unique.
In the quest to perform at a high level, the practice of quality communication is key to success and a vital part of communication is listening.
Without good listening instructions fall apart, people feel dismissed, mistakes occur, projects fail or are delayed, productivity goes down and frustration pervades.
Good listeners do a few things to be considered “active listeners”.
At LeaderGov we frame much of our local government workshops and online training around the four major personality styles as defined by DiSC. DiSC is the worlds most popular personality profiling program and is used by over 1,000,000 people per year.
The DiSC model includes styles called Driver, Inspiring, Supporter and Cautious. Each style has inherent positive qualities and challenges in how they communicate. In our workshops we help local government leaders learn their styles (or take the assessment) so that they can know their own style (strengths and weaknesses) and also learn how to approach other styles for maximum effectiveness.
Which style are you and how do you sometimes see yourself communicating in ineffective ways?
Leaders intrinsically know that motivation comes in many shapes, sizes and colors. Growing up, I was motivated to attend Boy Scouts on Monday nights because I wanted to achieve the next merit badge and I enjoyed doing fun stuff with my friends.
In managing a City or County team, it’s important to continually leverage a few essential motivational approaches so your team is inspired to do great work each day.
Below are four common ways in which most people are motivated:
Because each leader has his or her own style of leading, they may be more comfortable providing motivation in one way or another. As a leader, however, it is important for you to move beyond your own individual style and provide these types of motivation to employees so that they can thrive and give their best work.
In doing this your organizational...
Being fair, honest, and ethical in all personal and professional relationships and activities
Leadership dimensions that contribute to this core content area are:
Management dimensions that contribute to this core content area are: