Enhancing Communication in Local Government: Insights from Our Expert Webinar

Effective communication is crucial for the success of any organization, and local government is no exception. In a recent webinar, LeaderGov gathered over 150 leaders to discuss the challenges and best practices in team communication within local government settings. The insights shared provide a comprehensive look at where communication often breaks down, the typical communication cadence in departments, how information flows up and down the management line, and the impact of body language and tone on productive conversations.

Where Team Communication Usually Breaks Down

Leaders shared the following about communication breakdowns:

• Listening and Engagement: A significant number of participants highlighted issues with not actively listening or engaging in conversations. This lack of engagement can lead to misunderstandings and a breakdown in communication. Notably, over 50% of respondents mentioned...