In a recent LinkedIn poll, we asked local government leaders if their teams’ emotional intelligence was above average, average or below average. The results were not surprising in that most people rated their team below average or average. 

So, what does it take to increase and develop emotional awareness on a team? Developing emotional intelligence in an organization can have numerous benefits, including improved communication, increased teamwork, and better conflict resolution. 

Here are some ways to grow emotional intelligence in your local government:

• Invest in training and coaching: Employees can benefit from workshops, seminars, and coaching sessions on emotional intelligence. These programs can help them develop self-awareness, empathy, and effective communication skills. 
• Lead by example: Leaders play a crucial role in fostering emotional intelligence in their organizations. By modeling behaviors such as active listening, compassion, and empathy,...

In local government there is a lot of stress on teams to get more done with less.   This is also true in private industry, but since local governments literally serve everyone in a community, the pressure to get things done is unique. 

Without good listening instructions fall apart, people feel dismissed, mistakes occur, projects fail or are delayed, productivity goes down and frustration pervades. 

Your personality plays a role in how well you listen.   

• If you’re a dominate or driver style personality, you may have a hard time listening to others because you already know the answer….so why even listen!   Strong driver styles are actually often right, so they get impatient with listening, gathering others' input and needless research.

• If you are an inspiring and influencer style personality, you may struggle to listen as your mind can easily get overloaded as you take in the information around you.  This personality...