Building Trust on Your Team

Having a high level of trust on City and County teams is paramount to the success of everything you do.  Trust between individuals and teams can either stifle success or multiply success.  Great sports teams who were under-rated in terms of skills often beat teams with much greater talent because they trusted each other and worked as a team.

Having a high level of trust on your team (whether it’s a department team, project team or city management team) has a range of positive benefits to those in local government.   Below are a few indicators to know if you have high trust on your team: 

  • Is your team open to hearing honest feedback?
  • Do your team members express their ideas in a transparent and honest way?
  • Are your team members protective or careful in how they talk to each other?
  • Do they know that the intentions of the people they work with are good?
  • Does your team take input personally?

Your team may or may not have these attributes and it’s...

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Coaching as a Strategic Development Tool for Cities and Counties

There are some great coaches that have influenced athletes over time.  You probably can think of some examples.    

In local government, you're the coach and the players are your employees.   As with all coaching, it’s the athlete who has to carry out and execute the plans.  You're not "on the field" and shouldn't be….you're on the sidelines encouraging, cheering and directing, just like a coach.   

Coaching is based on the idea that you believe the person is capable of solving their own issue.  Your goal is to help them develop a path to address a need by asking great questions.

Coaching is not a few things….

  • Coaching is not an annual review
  • Coaching is not feedback per se
  • Coaching is not being someone’s friend, although you may like the person
  • Coaching does not rely on your inspiration, but rather the person’s
  • Coaching is not directly telling someone what to do

Coaches facilitate, they don’t offer...

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