How Emotional Intelligence Helps Local Government Teams

In a recent LeaderGov workshop on Emotional Intelligence, leaders shared their perspective and best practices on effectively addressing their own emotions as well as emotional situations on their teams. 

Underlying the leaders’ answers was a desire to improve their skill and the skills of their teams to address tension and emotion.   LeaderGov recommended several tools to learn and grow EI for their teams including:

  • Emotional Intelligence 2.0 Book Club
  • Ted Talks
  • LeaderGov’s EI Team Workshop
  • LeaderGov’s Team EI Survey
  • Team Discussion about EI
  • Have individuals complete the free IHHP Assessment & MindTools EI Assessment

The workshop started by asking the local government leaders why they or their leadership teams sometimes do not lean into emotional situations at work.  Leaders responded with the following ideas.

  1. Fear of conflict or confrontation.
  2. Lack of confidence in handling emotional situations effectively.
  3. Concern about making a...
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Types of Goals for Off-site Local Government Retreats

When you are holding an off-site local government retreat, it's important to determine what type of goals you want to focus on.   Outside of long-term strategic goals, below are examples of more operational goals that you may want to consider:

  1. Operational Goals: These are goals related to the day-to-day operations of the local government, such as streamlining processes, increasing efficiency, and reducing costs.
  2. Citizen Communication: These goals are related to increasing awareness of services, promoting new services or recognizing citizens or progress toward key initiatives.

  3. Human Resources Goals: These goals are related to the management and development of the local government's employees. They can include improving employee engagement, reducing turnover, or implementing new training programs.

  4. Innovation Goals: These goals are related to developing new products, services, or technologies to better serve citizens or others. They can include launching a new...

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