In a recent LeaderGov workshop on Emotional Intelligence, leaders shared their perspective and best practices on effectively addressing their own emotions as well as emotional situations on their teams.
Underlying the leaders’ answers was a desire to improve their skill and the skills of their teams to address tension and emotion. LeaderGov recommended several tools to learn and grow EI for their teams including:
The workshop started by asking the local government leaders why they or their leadership teams sometimes do not lean into emotional situations at work. Leaders responded with the following ideas.
When you are holding an off-site local government retreat, it's important to determine what type of goals you want to focus on. Outside of long-term strategic goals, below are examples of more operational goals that you may want to consider:
Citizen Communication: These goals are related to increasing awareness of services, promoting new services or recognizing citizens or progress toward key initiatives.
Human Resources Goals: These goals are related to the management and development of the local government's employees. They can include improving employee engagement, reducing turnover, or implementing new training programs.
Innovation Goals: These goals are related to developing new products, services, or technologies to better serve citizens or others. They can include launching a new...
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