In a recent LeaderGov workshop on Emotional Intelligence, leaders shared their perspective and best practices on effectively addressing their own emotions as well as emotional situations on their teams. 

Underlying the leaders’ answers was a desire to improve their skill and the skills of their teams to address tension and emotion.   LeaderGov recommended several tools to learn and grow EI for their teams including:

• Emotional Intelligence 2.0 Book Club
• Ted Talks
• LeaderGov’s EI Team Workshop
• LeaderGov’s Team EI Survey
• Team Discussion about EI
• Have individuals complete the free IHHP Assessment & MindTools EI Assessment

The workshop started by asking the local government leaders why they or their leadership teams sometimes do not lean into emotional situations at work.  Leaders responded with the following ideas.

1. Fear of conflict or confrontation.
2. Lack of confidence in handling emotional situations effectively.
3. Concern about making a...

Enhancing Communication in Local Government: Insights from Our Expert Webinar

Effective communication is crucial for the success of any organization, and local government is no exception. In a recent webinar, LeaderGov gathered over 150 leaders to discuss the challenges and best practices in team communication within local government settings. The insights shared provide a comprehensive look at where communication often breaks down, the typical communication cadence in departments, how information flows up and down the management line, and the impact of body language and tone on productive conversations.

Where Team Communication Usually Breaks Down

Leaders shared the following about communication breakdowns:

• Listening and Engagement: A significant number of participants highlighted issues with not actively listening or engaging in conversations. This lack of engagement can lead to misunderstandings and a breakdown in communication. Notably, over 50% of respondents mentioned...

At LeaderGov's June 2024 Summit Leadership Workshop, the spotlight was on innovation. Dozens of local government leaders from across the country came together to share their insights, challenges, and strategies for fostering innovation within their teams. Here's a summary of the workshop discussions and feedback from these dedicated leaders.

Barriers to Innovation

Leaders identified several factors that hinder their teams from being more innovative:

• Fear of mistakes and lack of courage.
• Complacency and comfort with the status quo.
• Time constraints and heavy workloads.
• Resistance to change and lack of capacity.
• Poor communication and lack of initiative.
• Rules, regulations, and red tape.
• Budget constraints and lack of consensus.
• Cultural barriers between what's innovative and what's allowable.

Defining a Growth Mindset

When discussing a growth mindset, leaders highlighted the importance of:

• Openness to new ideas and willingness to share and...

On Friday, May 17, 2024, LeaderGov hosted a workshop for Local Government leaders on Inspiration and Motivation. Highlighted below is a summary of their insights into how they approach motivation and inspiration for their teams.  

If you’d like training for your local government team on this or other leadership topics, email us at [email protected].

LeaderGov published a poll on LinkedIN recently about how to best build trust on teams.   We provided four answer options as to how to build trust.  Two answers of the four were far and away the most valued.   The chart below shows the results of the poll. 

Listen to their concerns / ideas

The largest poll response on building trust had to do with listening to employees' concerns and ideas.   Here are some examples and ideas on that important topic. 

Listening to employees' concerns is an important aspect of being an effective leader. When employees feel that their concerns are heard and valued, it can lead to increased job satisfaction, higher trust, better performance, and improved retention rates. 

Here are some tips on how to listen to employees' concerns as a leader:

1. Create an open-door policy: In staff meetings or other venues, ensure your team knows that you are available to listen to their concerns, feedback, and suggestions....

In local governments and in private business, having a toxic boss can be a difficult and stressful experience for any employee. Toxic bosses can cause a lot of harm to an employee's career, as well as their emotional and mental well-being. However, sometimes leaving a job or getting the toxic boss fired is not an option. In this post, we will explore ways that employees can work successfully with a toxic boss.

Understand Your Boss's Behavior

The first step in dealing with a toxic boss is to understand their behavior. Recognize that their behavior is not about you, but rather a reflection of their own personal issues. By understanding this, you can avoid taking their behavior personally.  It's also important to have an open and compassionate mind.  Their behavior may be temporary and driven by some crisis outside work that you are not aware of. 

Set Boundaries

One of the best ways to deal with a toxic boss is to set boundaries. You can do this by being clear about...

In a recent LinkedIn poll, we asked local government leaders if their teams’ emotional intelligence was above average, average or below average. The results were not surprising in that most people rated their team below average or average. 

So, what does it take to increase and develop emotional awareness on a team? Developing emotional intelligence in an organization can have numerous benefits, including improved communication, increased teamwork, and better conflict resolution. 

Here are some ways to grow emotional intelligence in your local government:

• Invest in training and coaching: Employees can benefit from workshops, seminars, and coaching sessions on emotional intelligence. These programs can help them develop self-awareness, empathy, and effective communication skills. 
• Lead by example: Leaders play a crucial role in fostering emotional intelligence in their organizations. By modeling behaviors such as active listening, compassion, and empathy,...

LeaderGov conducted an informal poll of local government leaders on LinkedIN and asked them which of these four areas created the most pain for them: 

1. People issues slowing progress
2. People issues clogging HR
3. Unresolved people issues
4. People not succession-ready

By far, the two biggest pain topics were: 

• People issues slowing progress (38% )  and 
• Lack of succession ready people (38%)

The Pain Associated with People Slowing Progress

We all know that tension on teams, past challenges and poor attitudes or past lack of follow-through can damage progress as teams work together.   As a leader however, it’s your job to address people and process issues that get in the way of results.  Failure to do so, typically makes matters worse, not better.   In fact, not addressing people issues erodes your respect and often emboldens others to become less responsible in their work, since they know you are not likely to address substandard work. 

When you are holding an off-site local government retreat, it's important to determine what type of goals you want to focus on.   Outside of long-term strategic goals, below are examples of more operational goals that you may want to consider:

1. Operational Goals: These are goals related to the day-to-day operations of the local government, such as streamlining processes, increasing efficiency, and reducing costs.

2. Citizen Communication: These goals are related to increasing awareness of services, promoting new services or recognizing citizens or progress toward key initiatives.

3. Human Resources Goals: These goals are related to the management and development of the local government's employees. They can include improving employee engagement, reducing turnover, or implementing new training programs.

4. Innovation Goals: These goals are related to developing new products, services, or technologies to better serve citizens or others. They can include launching a new...

LeaderGov posted a recent poll on LinkedIn and asked local government leaders what aspects of an offsite planning retreat they valued the most. The number one answer it was team building and the number to answer was goal setting.

Goal setting has many side benefits including collaboration, alignment, vision casting and building a sense of unity around a common idea. 

Below are some ideas to consider as you begin to plan for goal setting at your next retreat.

1. Strategic Priorities Breakout: Ideally your local government should have a sense of your strategic priorities or critical areas you will focus on in the coming 2-3 years.  We recommend a table breakout allowing each table to answer this question:  If we magically had an extra million dollars in cash right now, what are the 3 areas that we would spend it on that would give us the most leverage  today.  Is it technology, DEI, culture, facilities, leadership, community engagement? Then have each...