Having a high level of trust on City and County teams is paramount to the success of everything you do. Trust between individuals and teams can either stifle success or multiply success. Great sports teams who were under-rated in terms of skills often beat teams with much greater talent because they trusted each other and worked as a team.
Having a high level of trust on your team (whether it’s a department team, project team or city management team) has a range of positive benefits to those in local government. Below are a few indicators to know if you have high trust on your team:
Your team may or may not have these attributes and it’s likely that you don’t have them fully. In fact here are some signs that you may have trust issues on your team.
Here are some best practices in building trust on your team.
Perhaps one of the simplest and most powerful things you can do to build trust on your team is to get to know each other as people, not just employees. Spend unscripted time with each other, asking how the other is doing (especially with Covid’s emotional and physical impact), ask about long-term career plans, personal dreams and hobbies.
At LeaderGov, a trust building exercise we recommend for teams is to meet and ask each other these three questions.
If you are able to invest the time to get to know each other as people first, you will likely find that you have common interests and common experiences. You are also likely to make personal connections and even have more empathy for each other. All of these outcomes build trust.
We hope these ideas and suggestions are helpful as you seek to build more trust on your team. If your City or County or department need additional help in this area of teamwork and trust, let us know. Our workshops and retreats are helpful services that can aid in growing your teams’ trust level. Reach us at [email protected]