Artificial Intelligence is no longer a future concept for local government. It is quickly becoming a practical tool that can improve employee productivity, streamline operations, enhance decision-making, and create better experiences for citizens.

During LeaderGov's recent workshop on AI in Local Government, participants from cities, counties, utilities, regional agencies, and public organizations across the country came together to discuss where they are today with AI and where they believe the technology is headed next. While organizations are at different stages of adoption, one theme was consistent throughout the discussion:

AI is moving from experimentation to implementation.

Where Local Governments Are Today

A poll conducted during the workshop revealed that many agencies are still in the early stages of their AI journey. Some participants reported little or no organizational use of AI, while others are beginning to deploy AI tools for specific functions and pilot projects.