Building Trust in Local Government
How to Build Team Trust
Trust is the most foundational element of your team. Without trust, even good communication and strategy can all fall apart.
In this video, we explore some ideas around trust and what it means and how, as a leader, you can build trust.
- You can model trust, for example, by doing what you say or by keeping information confidential
- Vulnerability-based trust has a broader reach and includes phrases like "I messed up", "I need some help here; I'm in over my head" and "I'm sorry"
- Relationship building is key to trust building; you will have be intentional about growing your relationships to build trust in a meaningful way
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